FAQ
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Ageless Media -

timeless stories

captured for the journey ahead

What services do you offer?

We offer support in four key areas: Wedding Media Production (photo, video, drone, verticals), Timeline Planning, Creative Direction, and Event Coordination. Think of us as your full-service media studio on your wedding day.

Do you offer custom packages?

Yes—every wedding is different. Our middle and upper tier packages are custom by nature, and we’re always happy to shape the perfect fit.

What’s your pricing?

Packages range from $2,350 to $12,000, depending on coverage, team size, editing, consulting, and planning.

Do you include drone footage?

Yes when conditions allow. Weather, no-fly zones, and safety factors may limit this, but we always try.

When should we reach out to book?

As early as possible—most couples book 9–18 months in advance.

What happens if we don’t have a wedding planner?

We’ll help you build a sensible timeline and media plan. For more help, we also offer hourly consulting. For large-scale or luxury events, we recommend hiring top-tier planners (see our recommended vendors).

Do you charge travel fees?

Travel within Chicagoland is included. Outside that area, travel fees will be discussed and confirmed before booking.

Will you direct us on the wedding day?

We step in when needed, step back when the moment speaks for itself. You’ll never feel over-posed or under-supported.

Do you shoot candid or posed?

Both. We balance documentary candids with natural, guided posing.

Do you need meals during the wedding?

Yes if we're there 6+ hours. Feeding us with guests keeps us sharp and ready for key moments.

What if we need you to stay longer?

We can usually accommodate extra hours. Billed hourly and confirmed before final deliverables.

When do we get our photos/videos?

We start delivery within 24 hours and continue in phases: 1 week, 2 weeks, 1 month, and beyond.

Do you offer sneak peeks?

Yes—preview content is delivered within 24–48 hours.

Can we request changes to the edit?

Yes. Three rounds of revisions are included with up to 10 time-stamped edits per round, submitted via Frame.io within 6 months.

Can we choose the music?

Due to licensing, we can’t use copyrighted songs, but we capture any ambient music played at your event.

How do we receive the final files?

Via a personalized online gallery and download link. Videos can be unlisted/public on YouTube depending on the film type.

How long do you keep backups?

Files are hosted online for 12 months. After that, please store them locally.

Can we request changes to the edit?

Yes. Three rounds of revisions are included with up to 10 time-stamped edits per round, submitted via Frame.io within 6 months.

Can we get raw footage or all unedited photos?

Raw video is available as an add-on. Extended photo galleries beyond the curated set can be discussed.

Can guests request photos or video clips?

All deliverables go to you. If guests want something, we ask they check with you first.

What happens if the weather changes our plans?

We adapt. Always have a creative backup plan and weather-resistant gear.

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